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5 Keys to Building Your Personal Influence

5 Keys to Building Your Personal Influence

Not too long ago, a General Manager and I began working together to enhance his communication skills.  However, as we worked together I realized his real desire was more about influence versus communication.  He wanted to have a 360◦ level of influence.

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How to Avoid Getting Squashed in Management and Family Feuds

How to Avoid Getting Squashed in Management and Family Feuds

Like many words in the English language, "squash" can have several meanings. For example, it can refer to a game played with racquets by players who whack a hollow ball around a court. For our purposes though, let's think of squash as the ancient sport of destroying someone else's ideas before they have a chance to break into full flower. It's generally played by one or more persons who use words as weapons and say things like: 

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Can You Be Too Optimistic for Your Own Good?

Can You Be Too Optimistic for Your Own Good?

Can you be so optimistic that you are completely out of touch with reality? Can you believe so strongly in your own dreams and ambitions for yourself, your family, and your business that you just don’t “get it”? 

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To Create or Not Create a Succession Plan – That is the Question

To Create or Not Create a Succession Plan – That is the Question

On a regular basis, I get to talk with other succession planners. One of the topics that comes up frequently is the mindset a lot of business owners have in regards to needing a “triggering event” to prompt succession planning. The unfortunate thing about a triggering event is that it is usually just that, unfortunate. 

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(Mis)Perceptions About Change and Their Impact on Succession Planning

(Mis)Perceptions About Change and Their Impact on Succession Planning

A friend who’s never been a client periodically calls me to ask my opinion about how he can implement the change he needs in his organization.  He usually ends the conversation with some slight variation of this comment:  “I don’t care what you say, how many times you say it, or how loud you say it.  People can’t and don’t change.”  

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Succession Planning: Is There a Right Time to Start?

Succession Planning:  Is There a Right Time to Start?

During a recent presentation, someone in the audience asked if there was a right time to begin putting a succession plan together. I didn't want to sound arrogant, so I simply replied, "Yes, of course there is. What time is it now?" 

Sooner or later, one or more generations involved in a family business wants to talk about succession planning. Sometimes the idea comes from the next generation to lead the business; other times it comes from the generation currently leading the business or from multiple generations simultaneously.

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How to Deal with the Sensitive Issues of Succession Planning

How to Deal with the Sensitive Issues of Succession Planning

If you’ve been thinking about succession planning, you already know there’s a lot to consider.  Dealing with estate minimization, tax avoidance, gifting, buy/sell agreements, etc., etc., can give people major headaches.  And then there’s the human element associated with the transition of wealth, family leadership, and business concerns from one generation to the next, where we sometimes trade headache for heartache.  

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Help! My Parent Won’t Give Me the Chance to Lead the Business

Help! My Parent Won’t Give Me the Chance to Lead the Business

Sometimes when my partners and I make a presentation at a national conference for one group or another, we go through a skit in which members of successive generations go back and forth over which generation should “call the shots.” It ends with the younger generation member saying something along the lines of, “Dad, when am I ever going to have THE seat at the table?  I’ve been carrying this business for the last 20 years and you’re still telling me what to do.  For crying out loud, I’m 53 years old!”  

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Use Your Business Processes to Build a Solid Reputation

Use Your Business Processes to Build a Solid Reputation

A client and I were walking back to my car when she asked, “When should we start to get concerned about our business reputation?” After a few seconds of thought, I answered “Well, if you wait until you have one, it could be too late. So I suppose the best time to be concerned about your reputation is before you actually have one. Then you still have time to help shape it rather than recover from it.” 

To make sure your business processes positively impact your reputation, you need to choose what you want to be best known for in the marketplace: operations (cost and speed); innovation (cutting edge of the industry); or customer relationships (ease of doing business). Your business processes reflect favorably or unfavorably on which brand designation you choose. 

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Busting a Succession Myth: Talent and Intelligence Are Overrated!

Busting a Succession Myth:  Talent and Intelligence Are Overrated!

I know.  You thought you were supposed to pick the best and the brightest. Once upon a time so did I.  And then I learned a very important lesson:  The most talented person is not always the best person, and some people really are too smart for their own good.

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How to Use Your Business Processes to Build a Solid Reputation

How to Use Your Business Processes to Build a Solid Reputation

A client and I were walking back to my car when she asked, “When should we start to get concerned about our business reputation?” After a few seconds of thought, I answered “Well, if you wait until you have one, it could be too late. So I suppose the best time to be concerned about your reputation is before you actually have one. Then you still have time to help shape it rather than recover from it.”

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Rediscovery: The Secret to Life Transitions

Rediscovery: The Secret to Life Transitions

Regardless of the kinds of activities you follow – sports, music, movies, politics, etc. – you’ve probably wondered why some people hang around for so long, and sometimes too long. Brett Favre may have played one season too many. Frank Sinatra may have sung a few years too many. Why it happens is fairly simple; and how it happens should be a lesson to all of us. 

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How Do I Get People Focused on a Model of Excellence?

How Do I Get People Focused on a Model of Excellence?

If you want people to focus, you have to give a clear picture of what you want to have happen. Business is a funny animal. Sometimes we start out building a racehorse, and we wind up with a camel that can be more stubborn than a mule. All three are useful; all have their place; and all can get you where you want to go. But the ride’s ease and comfort in getting there will be different. 

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The Perfection Fallacy and How It Holds Us Back

The Perfection Fallacy and How It Holds Us Back

Winston Churchill, perhaps one of the greatest leaders of all time, continues to be a leadership muse for me.  There are a number of highly regarded people writing books and blogs about leadership, often suggesting that following their formulaic approach ultimately makes the difference between a good leader and a great leader.  Such people do us all a great disservice.  To quote Churchill:  “They say that nobody is perfect.  Then they tell you practice makes perfect.  I wish they’d make up their minds.”  

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Does the Perfect Successor Really Exist?

Does the Perfect Successor Really Exist?

Many people have been told about “snipe hunts” or have experienced “wild goose chases.”   There’s a funny thing about those two expressions.  There really are wild geese; and snipes really do exist, but they are hard to find in the real world.  

Looking for the perfect succession candidate is much like the proverbial wild goose chase or the “hazing induced” snipe hunt.  In some cases, the perfect candidate just doesn’t exist, either within the family or within your traditional circle of candidates.  

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We’ve Got This Great Business No One Wants. Now What Do We Do?

We’ve Got This Great Business No One Wants.   Now What Do We Do?

For some of us, this is a classic conundrum – you know, a riddle sometimes having no “good” options.  Fortunately, succession planning almost always involves one or more “good” options.  For our purposes, those options include transition of the business to the next generation; sale to employees or to an outside third party; or, liquidation.  The sooner you know which of these makes the most sense for you to follow, the better off everyone will be.

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What You Should Know Before You Make Someone a Partner/Owner

What You Should Know Before You Make Someone a Partner/Owner

If you haven’t been in this situation yourself, you probably have one or more friends who have.  They  have rewarded a  highly productive employee by making him/her a non-family partner (NFP) in a family owned business.   

Maybe you’re about to do the same thing yourself.  That’s big of you, really; and some people might actually appreciate the honor you’re bestowing on them. Others will probably think “It’s about time!”  And then, it gets worse.  The loyalty formerly shown to the organization seems to vanish, and the imperial partner syndrome emerges. 

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Struggling with Your Business Partner? 5 Ways to Find Common Ground

Struggling with Your Business Partner? 5 Ways to Find Common Ground

If you happen to be an active majority partner in a business, you may sometimes find yourself struggling for alignment with your minority partner or partners, especially if the minority partners are also involved in the business.   They assume because they have some percentage of ownership that they have the positional power to make unilateral decisions that move the business in a direction that suits their liking, regardless.  In short, they throw their “weight” around; and they pay little attention to the unintended consequences of doing so.

 

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50/50 Partnership Not Working Anymore - How to Resolve While Still Maintaining a Working Relationship

50/50 Partnership Not Working Anymore - How to Resolve While Still Maintaining a Working Relationship

Partnerships are curious animals.  Two or more people start off with a great idea; decide there’s some synergistic benefits in working together; shake hands; and start off with the very best of intentions.  And then everyone lives happily ever after.  

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Where in the World Did You Get The Idea That People Never Change?

Where in the World Did You Get The Idea That People Never Change?

Sometimes our beliefs hold us back.  I am talking about what we consider to be “a fact”.  If I had more time and room, I could cite comment after comment that was proven to be inaccurate. Perhaps one of my favorite misquotes is attributed to a former Director of the Patent Office, who supposedly said in 1899 “Everything that can be invented has been invented.”  There’s really no proof that Charles Duell ever said that, so I use it to prove my point and not to trash the former Director.

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