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As Seen in Digital Dealer - Respecting Each Other’s Differences Builds Long-term Success

As Seen in Digital Dealer - Respecting Each Other’s Differences Builds Long-term Success

As owners or managers in the business, we often put a lot of pressure on ourselves to “do it all”. We like to own the work and too often, avoid delegating or mentoring others for fear of losing our position of power. What happens is that we, as the leader, set an example that others try to follow, and before you know it, people are working in silos. The reality is that teamwork is one of the most crucial foundations to a successful, long-term business and the entry for our future leaders.

Because we are human, the tendency to share and collaborate often does not come natural. We are competitive by nature, we want personal recognition and our personal opinions and beliefs impact our daily interactions with others. All of these influences creates barriers to reaching out to those around us for help or “across the aisle” to another department for insight, diminishing our ability to ensure proper mentorship and growth of our colleagues and future leaders.

Read the complete article on the Digital Dealer Website website

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NCM-Rawls Dealer Executive Program: Where Leadership and Legacy Intersect

The long-term viability and success of dealership is no longer dependent on the operations of the store alone. The retail automotive industry is not the same as it was for our father’s and grandfather’s. Today, there are multiple generations working within the dealership, family member employees involved in the day-to-day, and competition is more than just the store in the next town.

Dealer owners, operators and managers need to be more agile and flexible than ever before in order to ensure the future of the business. Advancements in technology, generational shifts and demographics, continued changes in laws and legislation and manufacturer requirements impact all areas of ownership, and more than ever, focus must also be in the areas of recruiting and retention, short and long-term strategic planning, and preparing for owner transition and succession.

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NCM® Associates and The Rawls Group Announce New Leadership and Succession Program

Kansas City, Mo., January 16, 2017 – NCM® Associates and The Rawls Group announce the launch of their new NCM-Rawls Dealer Executive Program, where leadership and legacy intersect.

A collaboration between two leading automotive service providers, the NCM-Rawls Dealer Executive Program offers an exclusive 10-month leadership development curriculum specifically designed with an emphasis on succession planning for current and future dealers to gain the critical knowledge, tools, and resources necessary for long-term success. ™

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2017 NADA - Visit The Rawls Group at Booth #3937

2017 NADA - Visit The Rawls Group at Booth #3937

The Rawls Group is looking forward to @NADAConvention in New Orleans. Come check out our new digs at booth #3937 across from Digital Dealer and next to Snap-on.

Contact Kendall Rawls at This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule an appointment. 

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As Seen in Digital Dealer - Entitlement- The Kiss of Death in a Family Business

As Seen in Digital Dealer - Entitlement- The Kiss of Death in a Family Business

Entitlement issues are rampant in family owned dealerships. It is a stealthy and dangerous disease that can have a widespread and prolific impact on our business culture, as well as at home. How do we keep it from becoming an epidemic in our business and family lives?

First, you must understand exactly what entitlement means. The simple translation is when a person believes they are special and deserve to be treated different (better) than everyone else. Or perhaps that they are “deserving”..

Read the complete article on the Digital Dealer Website website

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