Kendall Rawls

Director of Development


Atlanta, GA

Articles by Kendall

Kendall is the Director of Development for The Rawls Group. Since officially joining the firm in 2004, she has navigated issues that many business owners face, including working effectively with family, building rapport with key management and outside strategic partners, influencing teamwork, and implementing strategic initiatives to drive growth and increase organizational performance. Kendall knows and understands the challenges that impact entrepreneurial-owned businesses’ success and offers a unique perspective derived from her background and experience as a second-generation, family-member-employee of The Rawls Group.

Kendall is a frequent contributor to national industry publications in automotive retail, multi-unit franchise, marine, and energy. In her spare time, Kendall enjoys spending time with her dog, practicing yoga, playing beach volleyball, and volunteering for her local neighborhood association.

All Articles

What 3 Things Dealers Must Consider for the Future

There are countless strategies for achieving your personal and business vision. Whether it is a family-operated business integrating family into leadership/ownership positions, keeping the business as a family asset but delegating operations, or selling to a third party, the key is to determine the right strategies specific to your unique goals. Like most car dealers, you've probably been celebrating the performance of the last couple of years while nervous about the future due to recession, consolidation, talent shortages, etc.  So often, dealer's become frozen, unsure of what to do, and end up either avoiding key issues or making knee-jerk decisions [...]

4 Family Business Tips for the Holidays

The holidays can bring about a mixture of happy and sad emotions. Privately-owned businesses are unique in that your business is a family business. You may employ those related to you by blood and employ loyal people you have grown to care about beyond just dollars and cents. In a family business environment, mismatched expectations are common, especially during the holidays and year-end planning. 1. Practice the Pause: When things get tight, conflict arises, or you feel simply uncomfortable, focus on breathing. It is powerful. It can change perspective and mood and help give you space to move past whatever has [...]

Leadership: Leverage Strengths and Inspire Others

This is part three of our discussion focused on What People Want from Their Leaders. We started this discussion focused on key behavior people want from their leaders in the episode titled What People Want from Their Leaders. In part two of the series, The Secrets to Harnessing Confidence and Consistency, we discussed how to deal with the monkey chatter that can shake us at our core. As we round out the topic of What People Want From Their Leaders, in this episode, we discuss how to identify our natural leadership style vs. leaning on outdated [...]

How to Adjust Business Strategies to Prepare for Recession

As succession planners, we are frequently asked by multi-unit franchisees how to prepare for change and transition. On top of the mind of many multi-unit franchisees is an impending recession and talent shortages which requires adjustments to their growth strategies. Preparing your business for future change depends on whether you are in a mental, emotional, and financial position to take on risk and invest more or pause and reflect on current processes and strategies. Jeff Bannon, a succession planner with The Rawls Group, shares: "People who worry about getting money or capital, the best thing to do is [...]

Leadership: Secrets to Harnessing Confidence and Consistency

This is part two of our discussion focused on What People Want from Their Leaders. In the last episode, What People Want From Their Leaders, we discussed four key ingredients for inspiring others: trust, flexibility, consistency, and patience. This episode immediately picks up in reinforcing how much people want to believe in their leaders.  People know quality when they see it and are growing increasingly impatient for pretenders. Your Tribe discusses the secrets to developing deep confidence in your abilities and experience and creating your seat at the “table.” Not to spoil the ending, but it [...]

Create More Control Over Your Future

No one can predict the future, but as a business owner, you can manage uncertainties by strategically thinking through the possible, probable, and potential issues impacting your long-term goals. This is where succession planning comes in. A succession plan provides a roadmap outlining growth strategies, contingency plans, governance guidelines, leadership transitions, and strategic plans. A well-executed succession plan can help a business maintain stability during difficult times and be a significant selling point when wanting to invest in new brands, looking for potential investors, or looking to sell the business to a third party. Creditors, investors, potential buyers, or [...]


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