kendall rawls headshotKendall Rawls

Director of Development

kendall@rawlsgroup.com

407.578.4455

Atlanta, GA

Articles by Kendall

Kendall is the Director of Development for The Rawls Group. Since officially joining the firm in 2004, she has navigated issues that many business owners face, including working effectively with family, building rapport with key management and outside strategic partners, influencing teamwork, and implementing strategic initiatives to drive growth and increase organizational performance. Kendall knows and understands the challenges that impact entrepreneurial-owned businesses’ success and offers a unique perspective derived from her background and experience as a second-generation, family-member-employee of The Rawls Group.

Kendall is a frequent contributor to national industry publications in automotive retail, multi-unit franchise, marine, and energy. In her spare time, Kendall enjoys spending time with her dog, practicing yoga, playing beach volleyball, and volunteering for her local neighborhood association.

All Articles

Succession Planning Strategies: Building a Roadmap for Seamless Leadership Transitions

Succession planning is not a one-time task. It’s a strategic discipline designed to keep your organization stable, future-focused, and ready to thrive through leadership transitions. Whether you’re just getting started or refining your approach, choosing the right succession planning strategies is essential for long-term success. Quick Summary This guide explores succession planning best practices, the 4 stages of succession planning, and actionable succession management strategies. You’ll learn what makes effective succession planning work, the tools that support it, and pitfalls to avoid. The Four Stages [...]

What to Include in a Succession Plan

When most people search what to include in a succession plan, they find checklists focused on a single area: employee pipelines, estate documents, or exit strategies. While important, these siloed approaches miss the bigger picture. True succession planning is holistic. It brings ownership, management, family, and performance into one coordinated framework to protect continuity, business value, and family harmony. Quick Summary This guide outlines what to include in a succession plan using the Succession Matrix® framework. Each section highlights the building blocks necessary for a resilient plan, including spanning [...]

Case Study: How One Fuel Business Transitioned Leadership Without Losing Value

A fuel business leadership transition case study is most useful when it shows how value is protected before a crisis, sale discussion, or retirement deadline. For The Heat is On, Inc., a second-generation propane, diesel, biodiesel, and HVAC service business, the company performed well, yet leadership roles, family expectations, and key employee knowledge were moving faster than the plan. Quick Summary This fuel business leadership transition case study shows how one family-owned energy company reduced owner dependency, prepared future leaders, and protected value without forcing a sale. The company [...]

The Succession Planning Process: What to Expect and How to Begin

If you’ve ever searched for the succession planning process steps, you know it can feel overwhelming. Succession planning isn’t just about naming a successor. It’s a strategic, long-term process that prepares your business, your people, and your family for a successful transition of leadership and ownership. Get it wrong, and you risk conflict, confusion, and decline. Get it right, and you create a foundation for growth, stability, and trust. Quick Summary The succession planning process steps help businesses prepare for leadership and ownership transitions. It starts with assessing your [...]

Is Your Fuel Business Built to Last—or Dependent on You?

Fuel business succession planning often starts with a simple question: if you were unexpectedly out of the business for 30 days, would the company stay steady, or would people start looking for you? For many fuel, propane, heating oil, delivery gas, and biofuel owners, the answer is uncomfortable. The company may be profitable and respected, but still too dependent on one person to make decisions, hold relationships, and keep momentum. Quick Summary Owner dependence is one of the most common hidden risks in fuel and energy companies. It often shows [...]

Exit Planning vs Succession Planning: Which Path Is Right for Your Dealership?

Most dealers are already on a path between exit and succession.  Not because they’ve made a decision, but because how the business is structured today is already shaping whether it will be sold or transitioned over time. This is where an automotive exit strategy or succession plan becomes less about choice, and more about clarity. Quick Summary An automotive exit strategy focuses on preparing a dealership for sale and maximizing value, while succession planning focuses on continuity of leadership, culture, and performance. Both paths shape long-term outcomes, and most dealers operate [...]

What is Changing In the Areas of Estate Tax?

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Planning Opportunities To Take Advantage of Now

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Leadership in Uncertain Times

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