Stress can wreak havoc on an organization. As a leader in your business when times of crisis hit, you have to ensure your people know you are there and that you CARE. They care less that you have all the answers and more that you are connecting with them and [...]
The more things change, the more they stay the same. The team of experts featured in the video talks about impacts on culture post-pandemic. The common takeaway revolves around remote work. As a business owner or leader who had to transition a team to remote work or an individual who [...]
Value is a key ingredient when looking at the health and longevity of a dealership. Earnings and performance are critical to the value equation. However, during times of uncertainty, dealers must focus strategically on their operations in people, processes, and procedures. Identifying what you are doing well, where you can [...]
A common theme emerged from this group of experts as we discussed how leaders can make decisions in uncertain times. Simply, decision-making should be the same as certain times. The real difference when the unknown hits are how leaders respond and what pace they respond and not necessarily in the [...]
With COVID-19 and a change in president the variables feel like they are changing every day. What will be the new policies, will we be able to remain open for business, can we even set goals and a strategy for 2021? Bill Lowman with Shuffield Lowman and Ryan Kerrigan with [...]
An event like COVID-19 forces organizations to change, from day-to-day operations to how we interact with our people, customers and community. Strategic planning provides an impactful process to integrate COVID 19 learnings into the business. If there is a Strategic Plan on The Shelf, which we refer to as SPOTS, [...]
A pandemic teaches us that there are things as leaders we should be doing all the time, not just when we are going through tough times. One of the more critical learnings of the COVID-19 pandemic is the importance of having a business continuity and disaster recovery plan in place. [...]
Addressing uncomfortable subjects during a time of crisis should be no different than in normal times. It is about communicating clearly and ensuring proper expectations are being set. Anxiety is higher during times of crisis and if leaders and organizations are not communicating out to their people on an ongoing [...]
Communication is key. We hear it all the time in all aspects of managing a team and running a business. However, when managing a remote team, whether new or old, communication has never been more important. It has to be done clearly, early and often. Performance expectations remain the same [...]
A silver lining of COVID-19 is everyone is in the same boat as everything is new to all of us. We are in this together. The most critical thing we can do to ease our employees’ anxiety and worry is to communicate clearly and often. It is OK to share [...]
