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If behaviors change due to COVID-19 how do we re-calibrate our culture?

2020-11-17T16:43:25-06:00By |Advisor Collaboration, Burning Questions, Video|

An event like COVID-19 forces organizations to change, from day-to-day operations to how we interact with our people, customers and community. Strategic planning provides an impactful process to integrate COVID 19 learnings into the business. If there is a Strategic Plan on The Shelf, which we refer to as SPOTS, [...]

As a car dealer, how can I ease my employee’s anxiety and worry?

2020-11-24T09:05:50-06:00By |Advisor Collaboration, Burning Questions, Video|

A pandemic teaches us that there are things as leaders we should be doing all the time, not just when we are going through tough times. One of the more critical learnings of the COVID-19 pandemic is the importance of having a business continuity and disaster recovery plan in place. [...]

What is The Best Way to Address Uncomfortable Subjects?

2020-11-24T09:30:34-06:00By |Advisor Collaboration, Burning Questions, Video|

Addressing uncomfortable subjects during a time of crisis should be no different than in normal times. It is about communicating clearly and ensuring proper expectations are being set. Anxiety is higher during times of crisis and if leaders and organizations are not communicating out to their people on an ongoing [...]

How do I measure the productivity of my new remote team and ensure they are being efficient?

2020-11-17T13:52:12-06:00By |Advisor Collaboration, Burning Questions, Driving Forward: Post Pandemic & Political Unrest, Video|

Communication is key. We hear it all the time in all aspects of managing a team and running a business. However, when managing a remote team, whether new or old, communication has never been more important. It has to be done clearly, early and often. Performance expectations remain the same [...]

How Can I, as a Car Dealer, Be More Pro-Active When Business Disruption Events Happen?

2020-11-19T21:38:46-06:00By |Advisor Collaboration, Burning Questions, Video|

There is an old adage, “Never let a good crisis go to waste,” and COVID-19 is providing a lot of opportunity for us to learn and protect ourselves from a future crisis. Back in 2008-09 businesses learned the importance of having cash on hand, minimizing costs, cross training talent and [...]

When the car business gets back to “normal,” how should we approach if people want to continue working from home?

2020-11-17T15:31:51-06:00By |Advisor Collaboration, Burning Questions, Driving Forward: Post Pandemic & Political Unrest, Video|

Some teams who have been forced to work from home may want to come back, and others may want to continue working remotely. What works best for the company culture and performance is unique to each situation. To set your team up for success review and create policies, procedures, expectations, [...]

What Can Businesses Do To Prevent a COVID Like Interruption in The Future?

2020-11-17T20:11:18-06:00By |Advisor Collaboration, Burning Questions, Driving Forward: Post Pandemic & Political Unrest, Video|

The unfortunate reality of a crisis, like COVID-19, is not every business survives. It is sad, but it is part of the correction that takes place when markets might be saturated, or where there might be underperforming units. Owners can work towards protecting themselves in the future by leveraging what [...]

What Can Car Dealers Do to Prevent Interruptions, Like COVID, In the Future?

2020-11-17T20:56:41-06:00By |Advisor Collaboration, Burning Questions, Video|

Technology is one of the biggest areas of change for dealers coming out of COVID-19. Digital and online technology has enabled dealers to provide an enhanced and unique customer experience while keeping employees and customers safe. Customers are able to browse and buy vehicles, navigate the F&I process, schedule pick-up and [...]

What is Changing In the Areas of Estate Tax?

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Planning Opportunities To Take Advantage of Now

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Leadership in Uncertain Times

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