Leading Through Transition- Virtual Conversation

Our world is in a transition. And we have a choice – thrive or survive. COVID-19 felt like it happened overnight, without any warning, leaving many leaders scrambling to keep their teams engaged and productive. The COVID-19 pandemic represents one of many business transitions you will face as a leader.

As you listen in, you will learn strategies that can be applied during any time of change.

Questions Received By Attendees and Answered By Our Experts

• How can I make sure my team / clients know I am present for them? Such as questions to ask employees to make sure I am making it as easy as I can for them and to know/understand their concerns?
• How do I build a new routine while working from home without losing productivity from my team?
• How do we keep our EMPLOYEE and customer data secure allowing people to work from home?
• How do personality styles play into productivity and communication?
• How do we build muscle memory to support our culture and new habits that actually stick?
• Best practices for keeping team members WHO ARE LESS BUSY THAN NORMAL engaged to reduce boredom. For example in a dealership, those in parts, service, sales.
• How do you best support employees at different stages of stress and potentially grief?
• Thoughts on long term changes in the BUSINESS ENVIRONMENT and how business is conducted. For instance, I am own a dealership and wonder what it looks like after this is over.
• How will the “new normal” affect our culture / What will the work landscape look like? 10. How will the financial distress some people feel affect their motivation?
• Without obviously patting ourselves on the back, how can we sincerely communicate the steps we took to mitigate the impact of their downturn?
• I am looking for creative and professional ways to help our people be successful, as well as keep them connected in community and in business.
• Some of what we’ve experienced over the last couple of weeks will result in process change.  What’s the best way to CREATE AND position the changes?
• Some people were struggling with performance before, and more may be struggling now.  How do we talk with them about this?
• This seems to be a good opportunity to empower people.  What does that really mean and how do we do it?
• What are people expecting of us as leaders now, as well as when we transition back to a “new normal”?
• What can I do to keep my people from feeling isolated?
• What liability and/or culture concerns might we have in bringing people back to work, once we have a green light from the government?
• How to get the most out of employees that are encouraged to work from home but don’t work efficiently/effectively at home.
• What’s the best way to make decisions in uncertain times?
• How to redirect a leadership that has forgotten that their main purpose is to lead their people, not lead their own work/career their
• What are the process that need to be in place to for give the SDA loan.
• How do you calculate payroll for reimbursement for forgiveness.

Thank you to our panelist:

• Dan Schneider: Partner, The Rawls Group – dschneider@rawlsgroup.com
• Dan Iosue: Partner, The Rawls Group – daniosue@rawlsgroup.com
• Brigitta Hoeferle: CEO, NLP Center of Atlanta – brigitta@nlpatlanta.com
• Aimee LaBrake Allen: Aimee Labrake Consulting – aimee@aimeelabrakeconsulting.com