Shareholder attitudes influence all areas of the business. They establish both the limitations and possibilities of business growth and longevity through multiple generations.

Why Is it Important?

  • Shareholder attitudes impact profitability, efficiency, enthusiasm, innovation, customer satisfaction, and the sustainability of success.
  • Relationships are significantly affected by shareholders’ attitude towards the business. These include relationships with family members, key managers, employees, strategic vendors, creditors, manufacturers and franchisers.
  • Shareholders perspective on the business influences employee attitudes. If the perspective of shareholders is me first; the culture and behaviors of the employees will follow that lead.

Symptoms of an Owner Motivation & Perspective Problem:

  • Performance dependent upon owner
  • Management turf wars
  • High employee turnover
  • Poor customer service
  • “Me first” culture