One of the most frequently asked questions I receive is “How long do you think it will take?” Usually, the question is in reference to implementing some recommendations we’ve made about how to positively impact performance. Unless the company is in a survival crisis, our experience indicates that building a high performance culture usually takes [...]
Turnover in an organization brings a high cost to the company; and, unfortunately, much of that cost can be avoided. Dan Schneider, a succession planner with The Rawls Group, says findings from the Saratoga Institute, a group that regularly reviews and updates the financial and organizational costs of turnover, estimate the financial costs range between [...]
A couple of generations ago, a group called The Lovin’ Spoonful had a hit record called “Do you believe in magic?” If you are a fan of the “oldies,’ you may have heard it. Magic is fascinating and I see quite a connection between magic and business. If you treat MAGIC as an acronym, you’ll [...]
Some things in life are actually fun to plan, such as weddings, vacations, and special celebratory events. The planning that goes into the event usually leads to a happy outcome, regardless of how long the planning takes and even if there are bumps along the way. Business Planning, on the other hand, can get a [...]
As Seen in Digital Dealer – Increasing Leadership Effectiveness: It’s Simple (But Not Necessarily Easy)!
Think of the most effective leader you’ve known or read about? What characteristics made that person come to mind? Pick up any magazine, journal, or periodical and you’ll probably find one or more articles that talk about desirable leadership best practices and/or about becoming a better and more effective leader. Most of those articles make [...]
As Seen in Multi-Unit Franchisee Report – The Critical Difference Between Effective and Ineffective Leadership
Whether you're running your first and only location or multiple locations, leadership is all about the use of power and influence to produce results. Power and influence are also the keys to effective leadership. Power comes from the organizational chart - can you make people comply with your directives? (sometimes called accountability); and influence comes [...]