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How Can Franchisees and Dealers Retain or Increase Their Sales?
Unknowns and uncertainty can have a direct negative impact on culture. Emotions stir internally, therefore a store manager has to reset the thermostat to a “we will thrive” setting. How you react matters when coming out of a pandemic, crisis, or any other situation in which your employees may be confused and concerned. Clear communication, being flexible, and taking a realistic look at your operations are all key considerations for how you can retain or increase your sales (not to mention your people, too). Another key element to coming out of the crisis is looking [...]
What Should I Do Now to Operationally Protect My Business From the Unknown?
The unknown is unpredictable and unavoidable. However, you can protect your business from an operational perspective in some very simple ways. One of the most critical components revolves around communication. Clear, open, and consistent communications with clients, customers, and employees help to keep rumors and uncertainties to a minimum while building trust. Another important area to focus on is cash conservation, or access to cash when a crisis hits. As we’ve learned, cash is king, and the more liquid you are when an unknown hits, the more flexible and agile your organization can be. Other [...]
What if Family Doesn’t Want, or Have the Ability to Fill Your Shoes as Leader?
Some sort of transition strategy, or a succession plan, is critical for every family business. What will the future look like, will it stay in the family, do we want to sell are 3 critical questions to consider. Listen in and learn from Jean Venant, a succession planner with The Rawls Group, about what options you have available if you do not have a family member interested or capable to fill your shoes as a leader. Read Jéan's Article on the Topic Contact Us We can help you with [...]
Creating Leadership Bench Strength for Succession Planning
Listen in to Jéan's insight into how to create organizational bench strength to power your business through transition. The term bench strength may appear indirectly placed in your business as the term generally relates to a weight lifting exercise. However, just as an individual leverages a bench press to create power and strength in their body; top talent creates power and strength in businesses. if we conceptualize the components of skills, capabilities, experience, and who contributes those components daily to the front of your business, it would then be apparent that your management team would [...]
Bench Strength and Succession Planning
The term bench strength may appear abstract and very indirectly placed in your business as most would consider the term (bench-strength) to define one person laying on a bench-press while on the brink of lifting a weighted bar. However, if we conceptualize the components of skills, capabilities, experience, and who contributes those components daily to the front of your business, it would then be apparent that your management team would fit the direct descriptive title of bench-strength. These highly skilled individuals create a buffer and apply critical thinking around the issues, adjustment, and success amongst your customers, employees, and [...]
Preparing The Family Business For Its Next Move
Succession planning is vital for every family business owner. For many, the family business is a legacy vessel, and in other cases, the family business only lasts one generation and will need to be successfully sold when you exit. Regardless of which camp you are in, succession planning is critical. Who will take the reins? Who can I trust? What is tied to the “reward”? Who is tied to it? Will my children be capable and or willing? What do you do if your child is not a realistic option? Congratulations to those with a child as a potential [...]

Jéan Venant











