All Articles
How Do You Re-Calibrate Culture on The Other Side of a Crisis?
The upside to COVID 19 is it forced creative thinking which revealed new strategies to meet customer needs, keep businesses alive and people employed. So how do you take what you have learned and apply it towards the future? Strategic planning is a critical piece of the puzzle. For organizations who had a strategic plan in place, it is time to revisit and evaluate changes based on how business has changed. Engaging in strategic planning will also enable you to identify what hidden issues are looming and how you can avoid them in the future. [...]
Episode 11: What can you do to protect your multiples and values during times of transition?
Key to protecting the value of the business, is a leader who is an agent of change. Listen in to hear Tom Olney, from OWL Automotive Consultants provide insight into what that means. As you listen to this episode you will walk away with key take a-ways and will realize you will want more. Click to visit the “Operational Excellence & Business Performance topic page to easily access the additional episodes in the series. Other topics discussed in the series: 1: What leaders need to be aware of and what do employees need? 2: How have customer habits changed [...]
Episode 10: What should dealers do right now to protect their business?
Financial and operational controls remain essential for protecting your business. With COVID-19 forcing employees to work from home, away from technological fire walls and additional means for digital security, many are finding additional vulnerabilities to spoofs and hacks. Invest time and money in educating and training your people so they can easily spot spyware and for extra attention to detail, inspect what you expect. As you listen to this episode you will walk away with key take a-ways and will realize you will want more. Click to visit the “Operational Excellence & Business Performance topic page to [...]
Episode 9: What is the best way to make decisions in uncertain times?
In difficult times, all we want is more control. But, finding control can feel like a fleeting dream. You figure out inventory, but then mother nature comes for a visit. Jean Venant shares a trick for gain more control - "LEVERAGE" As you listen to this episode you will walk away with key take a-ways and will realize you will want more. Click to visit the “Operational Excellence & Business Performance topic page to easily access the additional episodes in the series. Other topics discussed in the series: 1: What leaders need to be aware of and what [...]
Episode 8: How do you re-calibrate corporate culture if consumer behavior changes long-term?
Intentional culture is developed from the top down. As leader's it is critical we recognize the changes impacting the marketplace and our organization and make it a priority to discuss and address them head on. There are many tactics and strategies to be learned from other retail industries that can positively impact your car dealership As you listen to this episode you will walk away with key take a-ways and will realize you will want more. Click to visit the “Operational Excellence & Business Performance topic page to easily access the additional episodes in the series. Other [...]
Episode 7: How can dealers be more pro-active if something unforeseen happens again?
Running a business is risky, which means to take back control its critical to be intentional. Lean on your leadership team and the unique skills sets and expertise they bring to group discussion. Focus on the purpose of your business and the thinks that make it work. As you listen to this episode you will walk away with key take a-ways and will realize you will want more. Click to visit the “Operational Excellence & Business Performance topic page to easily access the additional episodes in the series. Other topics discussed in the series: 1: What leaders need [...]

Jéan Venant











