As Seen in Digital Dealer – Trade, Tariffs and Labor
In Trade, Tariffs and Labor, Champ Rawls discusses various influences impacting the retail automotive industry. However; the car business is not the only industry impacted, there is very few, if any industry immune from the impact of government policy. For owner’s looking to strategically plan for the future and protect against the unforeseen, Champ offers a few questions to consider:
What makes your dealership unique and different and what is your mission?
Answering this question will provide insight into why your customers do business with you, and why your people choose to work for you. You will also find the answer may provide you with an opportunity to create a tangible ‘unique and different.’ Defining your missions will also provide a purpose to your employees and a clarity in business during impending erratic times.
What are you doing to motivate your people?
Answering this question will give you the opportunity to identify IF you are in fact motivating your people, and if so, are you doing it effectively. A one-size-fits-all approach will no longer work with a diverse, multi-generational and intelligent workforce. You need to invest in being authentic with them and providing motivators that engage them and make them want to stay under your leadership with your dealership.
What are you wanting from your dealership in the next three to five years?
Identifying what that looks like, takes a strategic thinking session that doesn’t stop with simply creating your vision. An identified action plan needs to detail what your next three to five years look like. No doubt, they are ripe with additional challenges and forces that will cause additional change. Answering this question will help you reevaluate your strategic, and maybe even your vision. Putting a plan in place will ensure at least one thing; you are proactively (rather than re-actively being the victim) looking to engage the challenges ahead.
There is no crystal ball into what to expect in the future, or when things may occur that will have an impact on our economy and environment.