In the fast-paced world of the automotive industry, growth and expansion are crucial to success. However, the growth process can be internally daunting, especially when it involves bridging the gap between your managers and leaders’ knowledge and experience.

Evaluating and creating a management and leadership depth chart is the first step to ensuring seamless growth transitions for your business. This exercise may sound like another task added to your busy schedule. Still, proactive engagement in training and people development should become your biggest priority and a prerequisite to your external growth strategy. If you don’t have the team to scale, buying new stores or winning open points is a non-starter.

Who are your stars

Qualified leaders are flexible, can influence, delegate, provide accountability, and act as role models for employees to emulate. In most situations, your high-performing leaders are the people you immediately consider promoting as you expand. Your commitment to identifying your rising stars will be a roadmap for your growth strategy. This exercise lets you know who is ready to represent you and your business in new stores and who is on deck to fill the next open role.

Culture and development

Beyond generating revenue and making a profit, Dealers should prioritize learning and development to attract and retain top talent. A singular focus on transactions alone will not encourage long-term commitment from people or customers. It can lead to a lack of team and management synergy. Suppose the focus is solely on the dollar bill and not on developing and leading employees; winning the long game will be difficult. In that case, consequently, investing in learning and development is essential for success.

Promotions and upward trajectory

Promotions have a chain reaction on the organization, creating either a gap in the org chart or opportunities for others to move up. As the organization grows, the leadership and management depth chart becomes invaluable for scaling the business and developing employees. Establishing a “Development Profile” for each aspiring leader ensures you are on the right path to fill any gaps. Conversely, having too many qualified leaders without room to progress can lead to a disastrous situation, with experienced staff leaving for better opportunities elsewhere. Therefore, it is essential to strike the right balance to ensure long-term success.

Getting out of their way

It is important to allow aspiring leaders room to grow, develop and gain experience for them to become successful. However, it can be difficult to relinquish control, especially when it is your business. Performance metrics and well-structured compensation plans can be beneficial here, as they can create the right environment for training and development, enabling leaders to reach their full potential. Consequently, it is crucial to provide the necessary space for them to win and lose without micromanaging and filling in the gaps in their experience and knowledge.

Your ability to seamlessly transition your people from key managers to business leaders is critical to any growth strategy. It requires a commitment to training and development, a culture of learning and development, and a clear path for advancement within your organization. With the right approach, you can build a team of qualified and prepared leaders who can help you achieve your business goals and take your organization to the next level.

FREE DOWNLOAD: Leadership and Management Evaluation Tool

For more insight:

Visit the “National Association of Minority Auto Dealers” discussion page or select one of these additional resources:


  • National Association of Minority Auto Dealers Website: NADA provides top-notch educational opportunities, comprehensive training, and exceptional consulting services to ensure the success of you and your dealership.
  • Succession Readiness Survey:  A 7-minute investment in time will put you in an informed position of opportunities many business owners overlook, impacting business value, growth, and lifestyle, and ultimately achieving your vision.
  • Contact a Succession Planner: The Rawls Group can help you with insights and other resources and see if it makes sense to work together. At the very least, in 30 minutes, you may get some ideas you can apply to your business immediately.

Management Synergy and Teamwork

Management’s capacity to work together and unite towards a common purpose, vision, and goals impacts an organization’s resources. Teamwork is not a natural behavior, but it can be taught and can result in a high-performing culture.

Click the following link for more drill down resources on Management Synergy & Teamwork

Sign up for our monthly e-newsletter to stay informed on how to overcome related succession planning issues.

We can provide insights and other resources and assess whether it makes sense to work together. In just 30 minutes, you may gain actionable ideas that you can immediately apply to your business. Contact us via phone or email below, or fill out the “Ask An Expert” form.