Leadership and Management Continuity

What is The Best Way to Address Uncomfortable Subjects?

2020-11-24T09:30:34-06:00By |Advisor Collaboration, Burning Questions, Video|

Addressing uncomfortable subjects during a time of crisis should be no different than in normal times. It is about communicating clearly and ensuring proper expectations are being set. Anxiety is higher during times of crisis and if leaders and organizations are not communicating out to their people on an ongoing [...]

How do I measure the productivity of my new remote team and ensure they are being efficient?

2020-11-17T13:52:12-06:00By |Advisor Collaboration, Burning Questions, Leading Your Business Through Transition, Video|

Communication is key. We hear it all the time in all aspects of managing a team and running a business. However, when managing a remote team, whether new or old, communication has never been more important. It has to be done clearly, early and often. Performance expectations remain the same [...]

What’s The Best Message Leaders Can Send In Times of Crisis?

2020-08-24T13:00:26-05:00By |Advisor Collaboration, Burning Questions, Leading Your Business Through Transition, Video|

We often get too focused on what we are going to say to our customers and clients and forget about our employees. It is critical your employees are informed well before your clients. This provides a sense of being safe and protected and keeps the rumor mill from churning, while [...]

What Should I Be Sharing, As A Leader, In Times Of Crisis?

2020-08-24T12:32:59-05:00By |Advisor Collaboration, Burning Questions, Leading Your Business Through Transition, Video|

Confidence, compassion, transparency and listening are four keys for sending the best message to your people during a crisis. As leaders we need to be authentic, relatable and be willing to show our human side.  Jenny Cybul with Bennet Thrasher and Dan Schneider with The Rawls Group talk about the [...]

As Seen in Multi-Unit Franchisee Report – How the OODA Loop Can Help You Lead in a Time of Crisis

2020-05-05T12:41:04-05:00By |Succession Blog|

In a time of crisis, one thing our employees need most is for us to lead. What we learn from leaders is that in a time of crisis, decision-making can be the hardest part of being a leader. The OODA Loop was created by a military strategist named John Boyd, who also happened to [...]

The 100MPH Fast Ball – Leading When Crisis Hits

2020-05-06T08:17:50-05:00By |Leading Your Business Through Transition, Succession Blog|

When a 100-mph fastball is thrown at your head, pretty good chance you’re going to end up on your butt trying to get out of the way! That’s what COVID-19 felt like when overnight our lives got turned upside down. But, my partner Jeff Bannon, who played 9 years of professional baseball, said, you [...]

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