With COVID-19 and a change in president the variables feel like they are changing every day. What will be the new policies, will we be able to remain open for business, can we even set goals and a strategy for 2021? Bill Lowman with Shuffield Lowman and Ryan Kerrigan with [...]
Addressing uncomfortable subjects during a time of crisis should be no different than in normal times. It is about communicating clearly and ensuring proper expectations are being set. Anxiety is higher during times of crisis and if leaders and organizations are not communicating out to their people on an ongoing [...]
Communication is key. We hear it all the time in all aspects of managing a team and running a business. However, when managing a remote team, whether new or old, communication has never been more important. It has to be done clearly, early and often. Performance expectations remain the same [...]
A silver lining of COVID-19 is everyone is in the same boat as everything is new to all of us. We are in this together. The most critical thing we can do to ease our employees’ anxiety and worry is to communicate clearly and often. It is OK to share [...]
We often get too focused on what we are going to say to our customers and clients and forget about our employees. It is critical your employees are informed well before your clients. This provides a sense of being safe and protected and keeps the rumor mill from churning, while [...]
Confidence, compassion, transparency and listening are four keys for sending the best message to your people during a crisis. As leaders we need to be authentic, relatable and be willing to show our human side. Jenny Cybul with Bennet Thrasher and Dan Schneider with The Rawls Group talk about the [...]
In a time of crisis, one thing our employees need most is for us to lead. What we learn from leaders is that in a time of crisis, decision-making can be the hardest part of being a leader. The OODA Loop was created by a military strategist named John Boyd, who also happened to [...]
It’s day 41 working from home due to the Coronavirus lock down. During that time businesses on survival mode, applying for PPP money, people laid off, applying for unemployment, portfolios taking a beating. The result – fear, anxiety, and stress! Especially for those of us in the higher risk categories, it appears we won’t [...]
When a 100-mph fastball is thrown at your head, pretty good chance you’re going to end up on your butt trying to get out of the way! That’s what COVID-19 felt like when overnight our lives got turned upside down. But, my partner Jeff Bannon, who played 9 years of professional baseball, said, you [...]
How do we vaccinate for fear, anxiety, and stress? Pray and go! Pray – PSALMS 16 “Keep me safe O God.” By doing so you are acknowledging the truth in this statement, “I don’t know what the future holds but I know the one who holds the future.” Then go! Focus on caring for [...]
