As we continue to navigate the pandemic, it is important to recognize that your employees have been on a roller coaster of emotions for a long period of time. You may already be doing it, but providing support to your people is critical to help them navigate stress and even grief. One critical way of navigating this is by being intentional in your communications with your people. Ask them how they are feeling, how they are doing, and if there is anything you can do to help them. Be intentional about listening to what they have to say. Communicate clearly, often, and consistently with what your organization is doing to navigate these uncertain times.
Thank you to Tiffany Cardwell, Principal, MCM CPAs and Advisors, and our very own succession planner Jean Venant for sharing your expert insight.
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- Adjusting to the new normal for industries that rely on customer interactions
- Messaging for business owners/leaders to share with their people in times of crisis
- Navigating the path when some family want to work in the business & others pursue other careers
- Addressing uncomfortable subjects that are more difficult during the crisis as opposed to normal times
- Strategies for helping a son and daughter to learn how to work together
- Navigating business transitions when the next-gen is not interested in the family business
- Proactive strategies to position the business for the “unknown”
- Communication tactics ease employee’s anxiety and worry
- Managing emotions of others and self in times of stress
- Strategies to increase sales to cover costs and create more points of revenue