Business contingency planning is essential for ongoing business success. For business continuity, the key leadership must put processes and structure in place that if they are not around, or if something unexpected happens, the business still survives. Unfortunately, if this is not in place, the business value can be dramatically impacted. Consider an accountability chart – who can step into the key roles and ensure training is in place. The key is having the right structure and having the right people in the right places. The most important thing is your people. The second most important thing is ensuring you have the right people to do the right jobs. You need one or more key people/persons in place to take on roles should someone unexpectedly be out of work.

Thank you to Daniel Harris a Partner with Shuffield Lowman,  Chrystal Faulkner a Partner with MCM CPAs and Advisors, and our very own succession planner Jean Venant for sharing your expert insight.

As you listen to this episode, you will walk away with key takeaways and will realize you will want more. Click to visit the “Burning Question” topic page to easily access the additional episodes in the series.

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  • Adjusting to the new normal for industries that rely on customer interactions
  • Messaging for business owners/leaders to share with their people in times of crisis
  • Navigating the path when some family want to work in the business & others pursue other careers
  • Addressing uncomfortable subjects that are more difficult during the crisis as opposed to normal times
  • Strategies for helping a son and daughter to learn how to work together
  • Navigating business transitions when the next-gen is not interested in the family business
  • Proactive strategies to position the business for the “unknown”
  • Communication tactics ease employee’s anxiety and worry
  • Managing emotions of others and self in times of stress
  • Strategies to increase sales to cover costs and create more points of revenue



Leadership Management & Continuity

Top talent is hard to find these days, so when you find them, it is critical you have the strategies in place to retain and motivate your key people. Click the following links for more drill-down resources on Leadership and Management Continuity.

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