Every organization has a culture. It’s the collective personality of the people who represent you daily. In short, every culture has some appeal, some cracks, and some rough edges. So, how do you patch the cracks and smooth the rough edges? You ask a few simple questions, you unfilter the responses, and you take actions that [...]
In, "Leadership in Times of Crisis - the OODA Cylce," Loyd Rawls (Dr. Merlot) explains how and why you are a good leader; why you don’t need to worry; why you can project to those that are depending upon you: “We got this!! This is our time to shine!” He also explains how you [...]
Leaders are everywhere. As a multi-unit franchisee it is your responsibility to build a culture to attract top talent and create development opportunities to grow them. Over 11 episodes, Jeff Bannon a Partner of The Rawls Group and Aichia Bascaro, President of American Franchise Academy discuss leadership - keys [...]
Without a focus on recruitment and retention, franchisees will find themselves constantly short staffed and spending time and effort hiring to fill holes versus spending time focused on growing the business. Each hire is so important, the impact it has on team dynamics, cost of promoting the role and cost [...]
Succession planning inherently is very simply about the predictably of ongoing profits. And there are no future profits without leadership. So, succession planning is all about leadership bench strength. The fall of the leader should not be the fall of the business. Over 11 episodes, Jeff Bannon a Partner of [...]
When one chooses to be come an owner, at the same time you are choosing to become a leader of people. As such, it is just as important to continually develop your people skills in addition to business acumen. Aicha and Jeff discuss tools and resources for leadership development. Over [...]
Culture is everything. It exists whether one intentionally works to develop the culture or not. A culture where one feels a sense of belonging, empowers its employees and provides growth opportunities motivates people to stay. Over 11 episodes, Jeff Bannon a Partner of The Rawls Group and Aichia Bascaro, President [...]
Developing talent from the “inside” is a strategic planning initiative. Key to developing a sustainable talent model is removing decisions based upon gut feeling and moving towards recruitment tools such as strength-based assessments such as PDP, DISC, etc. Such tools provides a baseline to see where a candidate may struggle [...]
There are two jumps in a career that are most difficult in the franchise business. 1) – Going from a fellow team member to a manager or assistant manager, AND 2) Going from a general manager of a location to a multi-unit supervisor or owner. Both career moves are faced [...]
When recruiting for management positions, consider expressing expectations early in the recruiting process and even sharing the org chart. This strategy will illustrate the steps it will take to move up in addition to the growth and development opportunities with the organization. Over 11 episodes, Jeff Bannon a Partner of [...]
